Shipping and Delivery Policy

Estimated PVC card delivery: 7–10 days. This is an estimate, not a guaranteed delivery date. Actual timing can vary with order verification, production workload, service availability, courier operations, weather, and the delivery location.

1. Processing and Dispatch

Processing begins after the order details and payment are successfully verified and the uploaded files are suitable for production. Additional clarification, incomplete details, unreadable files, or payment verification may delay processing. Dispatch timing and delivery timing are not always the same.

2. Delivery Estimate

We aim to deliver PVC cards within approximately 7–10 days, subject to the factors described above. Remote locations, public holidays, courier disruptions, or circumstances outside our reasonable control may extend this estimate. Please allow reasonable additional time before reporting a delay.

3. Customer Address and Contact Details

The customer must provide a complete and accurate recipient name, mobile number, postal address, PIN code, and any useful landmark. We are not responsible for delays or failed delivery caused by incomplete or incorrect information supplied by the customer, subject to applicable law. If an address correction is needed, contact us promptly; changes may not be possible after dispatch.

4. Tracking and Delivery Attempts

If tracking or courier details are available, they may be shared with the customer. Courier tracking can take time to update and is controlled by the courier provider. The recipient should remain reachable and follow reasonable instructions for delivery or collection.

5. Delayed, Damaged or Incorrect Delivery

If an order appears delayed, arrives damaged, or contains an incorrect item, email us at [email protected] with the order/track ID and a description. For damage or an incorrect item, include clear photographs of the outer packaging and item where possible. We will review the matter and explain the available resolution under applicable law and the relevant order circumstances.

6. Digital Photoshop Action Products

Photoshop Action files and other digital resources are delivered electronically when the product is described as a digital download. They are not shipped as physical goods, and the PVC card delivery estimate does not apply to them. Follow the download or access instructions shown at purchase.

7. Contact

For shipping or delivery questions, contact [email protected] and include your order/track ID.